Refund Policy

Last Updated: March 6, 2026

At Wisdom Podcast, we value our readers and aim to ensure a positive purchasing experience. This Refund Policy outlines the circumstances under which refunds may be issued for purchases made through our website.

1. Product Type

The product sold through this website is a physical book. Due to the nature of printed materials, refunds are only available under specific conditions outlined below.

2. Eligibility for Refunds

Refunds may be requested under the following circumstances:

The book arrives damaged
The book is lost during shipping
The wrong item was delivered

Refund requests must be submitted within 5 days of receiving the book.

Requests made after this period may not be eligible for a refund.

3. Return Requirement

In cases where a damaged or incorrect book was delivered, customers may be required to return the item before a refund can be processed.

The returned item must be sent in its original condition, where applicable.

4. Return Shipping Costs

Customers are responsible for the cost of return shipping when sending items back for refund consideration.

We recommend using a tracked shipping method to ensure safe return delivery.

5. Lost Shipments

If a package is confirmed lost during delivery, we will work with our fulfillment partner, Zion International Publications, to investigate the issue and determine the appropriate resolution.

6. Refund Processing

Approved refunds will be processed through the original payment method used during purchase via Paystack.

Processing times may vary depending on the payment provider and banking institutions.

7. How to Request a Refund

To request a refund, please contact us with the following information:

Your full name
Order details
Description of the issue
Photos of the damaged or incorrect product (if applicable)

Refund requests can be submitted to:

Email: wisdpodcast@gmail.com

8. Policy Updates

Wisdom Podcast reserves the right to update or modify this Refund Policy at any time. Updates will be reflected by the "Last Updated" date at the top of this page.